9.07.2012

Windows 7 Updates won't install

I had a windows 7, 64 bit, Toshiba Tecra laptop that had 8 updates that would fail to install. Every time it started, it downloaded these updates, then when you shut it down it would install them. On re-start they would be there again. every time. same 8 updates.

I tried a lot of things, here’s what eventually fixed it.

1. Booted the machine. After it settled down it said it had 8 updates to install. The same 8 I had told it to install about 20 times before but had always failed.

2. I did everything I could from this link (starting with method #4): http://support.microsoft.com/kb/2509997

  • did not restart the machine after each step

  • Note. I started with method #4 because I had already tried them all from method 1 several times and just wanted to clean the old update crap out this time.
  • Running method #2 alone fixed another laptop that had the same problem but did not fix this one.
3. Then I found a link that said the fix was to download and install the update package 2647753 separately. so,.... I installed this one separately.
4. When I restarted, after it settled down it said there were 7 updates to install instead of 8!!. I let it do the install of the 7.

5. When it restarted and settled down again there were no updates to install.

  • NOTE: I’m not sure step 2 here was needed so you might save some time and start at step 3 on your first try.


Update:

If I had one with this problem now I would try. (in this order)
  1. Try Method #2 from this link: http://support.microsoft.com/kb/2509997. It fixed another laptop the first try.
  2. Try Step 3 above: install 2647753 manually from the download link above.
  3. Try the whole process outlined above.
Damn Windows updates anyway....

tnb

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