Some "old-fogeyism" here, though there is something to the point that we just don't make things like we used to.
Inferior Products and Labor Drive Modern Construction - NYTimes.com:
Some things are much better quality now. Cars are safer, more reliable, will go farther on the same amount of energy, etc. Electronics use less power, run cooler, last a longer,.. remember changing tubes in an old TV?
Some comparisons are difficult. I'd guess a modern pre-fab, double-wide house is overall a better product than a 1960's house trailer but still, it may not last as long. A business telephone system may save the business money but is an automated phone system that pisses-off your customers really a better quality system than a real human voice?
But,.. there are a lot of crappy products and services out there. Cheap tools are terrible and sometimes will barely do the job. Appliances, though more efficient now, rarely last more than a few years. Clothing can be very poorly made. Lots of cheap plastic crap has replace more robust metal products through the years.
Crappy quality is sort of a feature of capitalism,... if someone can cheapen a product and sell it for a nickle less or save a business a little cash, it will be put into the market whether it's worth a shit or not.
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